mySOS
Free to ALL Lonehill residents
1. mySOS Solutions
mySOS offers our clients access to appropriate emergency assistance when:
(a) you don’t know who to call
(b) you don’t know where you are
(c) you want to notify your emergency contacts about your emergency and the exact location
(d) you want your emergency contacts and the emergency services to navigate directly to your location in an emergency
2. mySOS Activate my Emergency
mySOS Activate my Emergency:
(a) allows you to activate an emergency for yourself or on behalf of someone else
(b) allows you to choose the nature of your emergency
• Medical
• Fire
• Police
• Security Provider
• Sea Rescue
• Roadside Assistance
(c) auto-notify your registered emergency contacts on your behalf and provides them with the following information:
• Your name
• Your mobile number
• Nature of the emergency
• Your exact location (GPS coordinates / street names)
• Option to view emergency from www.mysos.co.za
• Option to navigate from their current location to your emergency location
(d) provides on screen display of your exact location and GPS coordinates
(e) offers a list of contact details for the closest and most appropriate emergency service providers, based on the nature of the emergency
(f) auto-dials the default emergency service provider, based on the nature of the emergency and your pre-defined provider choices
3. mySOS Find Near Me
mySOS Find Near Me:
(a) allows you to search for , navigate to or contact the closest , most relevant emergency service provider, based on your current location, including:
• Hospital
• Clinic
• Doctor
• Pharmacy
• Police Station
• Dentist
• Vet
(b) allows navigation from Google Maps / Apple Maps
4. mySOS Track Me
mySOS Track Me:
(a) allows you to set a countdown timer that allows auto tracking for the duration of any outdoor event or journey
(b) outdoor event options include:
• Walking
• Running
• Cycling
• Driving
• Other
(c) once the timer runs out and is not cancelled, the app auto-notifies your registered emergency contacts on your behalf and provides them with the following information:
• Your name
• Your mobile number
• Nature of the event
• Your last known location (GPS coordinates / street names)
• Option to view emergency location from www.mysos.co.za
• Option to navigate from their current location to your emergency location
5. mySOS Events Emergency Assist
mySOS Events Emergency Tracking:
(a) allows registered users at an accredited event to access the mySOS Events Emergency Assist functionality
(b) allows participants to contact the events emergency coordinator directly through the app, by means of a dedicated events emergency button with default event emergency contact numbers
(c) allows you to activate an emergency response for yourself or on behalf of someone else
(d) auto-notifies the events emergency coordinator on your behalf and provides them with the following information:
• Your name
• Your mobile number
• Your event number
• Nature of the event
• Your last known location (GPS coordinates / street names)
• Option to view emergency location from www.mysos.co.za
• Option to navigate from their current location to your emergency location
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