Fidelity Lonehill Security Report, 05 May 2017

No crime for the week ending 05 May 2017 was reported to the Fidelity Lonehill Control Room.

Fidelity Lonehill Security Report, 21 April 2017

Safety of our community over the Easter weekend was strengthened due to the wonderful working relationship that the LRA shares with Fidelity who supplied 3 additional day guards and one additional, armed night guard to patrol Lonehill.  Unfortunately one incident occurred in Lonehill East shortly after the Easter weekend.

18 April 2017:  House Robbery, Lonehill East
The resident saw five men forcing open the main gate to the property using a pickaxe.  They entered the house through the front door that was not locked.  The resident then locked herself in the bedroom but the criminals broke down the door.  Electronic items were taken.  The resident was not harmed.  The criminals were driving a metallic red Lexus SUV.

19 April 2017:  Attempted armed robbery, Beverley
A resident was followed by a green/blue VW Golf with a flashing blue light.  The resident hooted for the security officer at the gate and indicated that something was wrong.  The guard immediately opened the gate for the resident who drove into the complex.  One suspect got out the vehicle and followed the resident into the complex on foot.  He was dressed in a SAPS uniform.  He had his firearm out of his holster.  The criminal then realized that the gate behind him was closing and that he would be caught inside the estate so he ran back out, got into his vehicle and drove off.
Residents taking advantage of the up-and-coming long weekend are to please ensure that their alarms are in full working order and are armed at all times.  Please also ensure that your alarm / panic signals are reaching the Fidelity Lonehill Control Room.

Crime Prevention Tips for the Holiday Break:

  1. Hide it, Lock it, Keep it!
    Burglars like easy targets. Most often they enter through unlocked doors or windows, pick cars or apartments where valuable items are visible and break in when they’re certain no one’s home. Taking a few simple steps will keep your car or home from becoming an easy mark:
    • Always lock your doors and windows, even if you’re only stepping out for a minute or just dashing into the shops for a last minute purchase. Theft only takes seconds, not minutes or hours.
    • If you’re leaving town or will be away long hours, purchase an automatic timer for your lights, television or stereo.
    • Let your neighbours know you’re leaving (and when you’re coming back). Take advantage of friends and acquaintances who will be home when you’re not.
    • Put your mail delivery on hold or ask a friend to bring it in for you daily. Burglars often look for piles of newspapers or overstuffed mailboxes to determine whether you’re out of town.
  2. Shop carefully
    Maybe you’re scrambling to buy last minute presents for friends and family or running late and making a quick stop at the ATM to get cash for dinner, but even in the holiday rush stay aware. Shop during daylight hours whenever possible and avoid carrying visible packages or shopping bags around with you longer than necessary. Pick ATM’s in safe locations, such as inside banks or in well-lit locations. Don’t carry more cash or credit cards than you need.
  3. Be wary of strangers at the door
    The holidays bring a constant slew of rings and knocks, sometimes expected and sometimes not, it’s important to confirm who it is before opening the door. Play it safe by:
    • asking who’s there before opening
    • keeping your door locked even when you’re at home
    • steering clear of charity scams Ask smart questions and never provide credit card information to a stranger at the door
    • keeping valuables out of sight from the front door and windows

Fidelity Lonehill Security Report, 12 April 2017

No security related incidents were reported to the Fidelity Lonehill Control Room for the week ending 12 April 2017.


The Arrive Alive Road Safety website would like to share Road Safety Suggestions not only for the Festive Season and Easter – but for every day and all hours of the day!

Planning the Journey / Rules of the Road

  • Obey the rules of the road and carry your drivers’ license with you.
  • Plan the route to your holiday destination and give yourself enough time to reach the destination.
  • Use a GPS navigation tool or a road atlas to plan your trip in advance.
  • For peace of mind, try to stick to major routes or toll roads.  If you are going to travel on the back roads, identify the towns along the route and what the distance is between them.
  • Do not get stranded without fuel – Always plan ahead where you will re-fuel.
  • Plan rest stops along the way and if you are travelling with kids it is a great way to let them know when and where you will be stopping.
  • Always ensure that a friend or family member, who is not travelling with you, is aware of the route that you are planning to travel. Ideally, you should also update them on your progress of the journey and let them know when you have reached your destination safely.
  • Try to avoid driving after dark if possible.
  • Expect others not to be as obedient to the law as yourself.

Avoiding Criminals on the road

  • Remain alerted to any areas that might present a threat of criminal activity such as hijackings and smash-and-grab.
  • Always place your valuables in the boot of your car and never leave items such as cell phones and wallets in open sight, unattended, or on the seat of a car


Fidelity Lonehill Security Report, 07 April 2017

05 April 2017:  Armed robbery, Beverley
Two armed males driving a white Audi, robbed customers at a fast-food outlet taking jewellery.

02 April 2017:  Theft, Lonehill
A man was out walking his dog when a silver VW Polo, occupied by two males, stopped and asked him for directions.  When he took out his cell phone to help them, the criminals grabbed his phone and sped off into Forest Road.

31 March 2017:  Theft out of motor vehicle, Pineslopes
A vehicle was parked in the shopping centre parking.  The suspects drove into the centre in a gold Kia, stopping near the victim’s vehicle.  The suspect stood around for a while then broke the door handle of the driver side door.  The suspect then gained access to the vehicle and stole a laptop out of the boot.

30 March 2017:  Theft of chains, Lonehill
Chains were stolen from poles planted on the sidewalk by unknown criminals.

Understanding ATM Attacks:

Today, ATM has become an irreplaceable communication and service channel between banks and cardholders due to its fast, convenience and human resource-saving advantages; you can easily find ATMs in branches, convenience stores, airports, and shopping malls. But with the prosperity of installed ATM, the reported ATM crime also has been dramatic grown. There are a variety of ATM attacks because it is such an attractive target.


24-hour Fidelity Control Room Manager:     082 373 1857
Fidelity Lonehill Control Room:   011 467 2868
SAPS Douglasdale:  011 699 1333
SAPS Douglasdale 24-hour sector vehicle:  071 675 7156 / 7
SAPS Sandton 24-hour sector vehicle:  071 675 6095

SAPS Control:  10111
Metro Police:  011 375 5918 / 5911


Fidelity Lonehill Security Report, 31 March 201

No security related incidents were reported to the Fidelity Lonehill Control Room for the week ending 31 March 2017.

24-hour Fidelity Control Room Manager:     082 373 1857
Fidelity Lonehill Control Room:   011 467 2868
SAPS Douglasdale:  011 699 1333
SAPS Douglasdale 24-hour sector vehicle:  071 675 7156 / 7
SAPS Sandton 24-hour sector vehicle:  071 675 6095

SAPS Control:  10111
Metro Police:  011 375 5918 / 5911


Fidelity Lonehill Security Report, 24 March 2017

No security related incidents were reported to the Fidelity Lonehill Control Room for the week ending 17 March 2017.



The most common location where a carjacking is likely to occur is a large parking lot, in a shopping centre where people are entering and exiting their vehicles. Many carjackers prefer to be near a freeway on-ramp for a quick escape. Some common locations for carjacking’s  include; parking lots, parking structures, gas stations, liquor stores, shopping malls, hotels, ATM locations, and the drive through at fast food restaurants.

What to Do:
• Be aware of your surroundings as you walk to and from your vehicle.
• Be cognizant of suspicious looking people sitting in their vehicle.
• Park in area with sufficient lighting, especially if you arrive and/or leave after dark.
• Never park in isolated or visually obstructed areas.
• Park as close as you can to your intended destination. The further away you park, the more isolated you’ll be.
• Enter and exit your vehicle quickly, and make sure the doors are locked at all times. Don’t linger around talking on your cell-phone. Start the car and leave immediately.
• If someone approaches you and you start to feel uncomfortable, change direction or go into a busy store or where there are many people.
• Be wary of people loitering in the area, especially young males. This demographic makes up the vast majority of carjackers.
• Most large shopping centres will provide you with a security escort to your vehicle. If you are alone, don’t be embarrassed to ask for an escort. Take advantage of it, this is why the security guards are there.
• Look around, under and inside your vehicle before getting in. While loading packages into your car, be aware of your immediate surroundings. Don’t turn your back on any people nearby.
• Trust your instincts, if they tell you to be suspicious and walk away, then do so.


Hi-jack avoidance course in Lonehill

The Lonehill Residents Association have teamed up with The Institute of Drive Safety to offer residents in Lonehill a FREE Hi-jack avoidance course.

The course will advise you as to which avoidance measures you should take to reduce the chances of being hi-jacked.  Course content will also cover the modus operandi of hi-jackers and how to recognize potential hi-jack situations.

Date:        Wednesday, 8 March 2017
Time:       18:30 – 20:00
Venue:     Lonehill Village Church, Crestwood Drive

The course will run for an hour and is open to all Lonehill residents.  Space is limited to 50 so please RSVP your attendance to before Monday, 6 March.

Fidelity Lonehill Security Report, 10 February 2017

LRA / Fidelity Clients

08 February 2017:  House Robbery, Lonehill East
Two males wearing balaclavas, armed with hand guns gained access through the pedestrian gate after they had forced it open.  They gained entry into the house through the open kitchen door.  Electronic items were stolen.  The owner of the house was told to get down on the floor and was covered with a towel.

Non-LRA / Fidelity Clients

02 February 2017:  House breaking & theft, Lonehill East
Two criminals in a white vehicle broke the front gate to the property, entered the premises and proceeded to break open the front door to the home.  Electronic equipment was stolen.



Before leaving for an event or going on holiday take a second, pull out your cell phone and take a picture of each of your kids individually. Likewise, do the same with senior Citizen parents of family members.

So, should the unthinkable happen you have a very recent photo with you on your phone which is available immediately

In this scenario every second is vital, so take the second and take that photo!

Lonehill Fire Station Number Change 2017

Please note effective immediately the telephone number for the Lonehill Fire Station is 011 465 5792 / 93.


The old number 011 028 1083 does not exist.

Fidelity Lonehill Security Report, 9 September 2016

LRA / Fidelity Clients

04 September 2016:  Business Robbery, Lonehill

A woman handed in a wig to be washed at a hairdressing salon.  On returning to the salon the next day to collect the hairpiece, two men accompanied her and once inside the shop they threatened the staff with a firearm.  The criminals left the salon with various hair pieces as well as handbags and cellphones belonging to the staff.

03 September 2016:  Housebreaking and theft of motor vehicle, Lonehill

A sharp object or a crowbar was used to bend the driveway gate rail allowing access into the property.  The criminals also forced open the security gate to the main door.  Various items were taken from the house, including a vehicle.  The alarm was not activated at the time.

Non-LRA / Fidelity Clients

02 September 2016:  Housebreaking and theft, Lonehill

The back door to the residence in a complex was forced open with a crowbar and various small items were stolen.  The gate to the complex was not damaged and it is unknown how access was gained into the complex.  The alarm was not armed at the time.

02 September 2016:  Housebreaking, Lonehill

The resident arrived home to find that his house had been broken into.  Access to the house was gained by breaking open the lounge door.  The complex gate was broken and the gate to the unit had been lifted off the rail to gain access into the unit.